Help Centre

Frequently Asked Questions

Everything you need to know about Velora luxury bedding, ordering, shipping, returns, and textile care.

Products & Materials

Long-staple cotton refers to fibers measuring 28mm or longer. Combing eliminates all short, weak fibers, leaving only the smoothest threads. This prevents pilling and ensures sheets get softer with each wash.

Yes, absolutely. All Velora fitted sheets are tailored with generous 40cm extra-deep pockets and continuous 360° heavy-duty elastic, fitting mattresses up to 35cm deep securely without popping off.

Yes. Every price on Velora Arabia is final and already includes 5% UAE Value Added Tax.

You can split any order into 4 equal interest-free monthly payments. Simply choose Tabby or Tamara at checkout.

You can sleep on, wash, and test our linens for up to 30 nights. If you're not completely in love, our courier will collect them from your door and issue a 100% refund.