Terms & Conditions

Terms & Conditions – Velora Arabia

Welcome to Velora Arabia. By accessing or using our website https://veloraarabia.com/, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

These Terms & Conditions apply to all users of the website, including browsers, customers, and contributors of content. Velora Arabia reserves the right to update, change, or replace any part of these Terms & Conditions at any time without prior notice.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years of age, or accessing the site under the supervision of a parent or legal guardian.
You are legally capable of entering into binding contracts under applicable UAE laws.

3. Products & Services

All products displayed on Velora Arabia are subject to availability.
We reserve the right to limit quantities, discontinue products, or change prices at any time without notice.
Product images are for illustration purposes only; actual colors and designs may vary slightly due to screen settings.

4. Pricing & Payment

All prices are listed in AED (United Arab Emirates Dirham) unless stated otherwise.
Prices are inclusive or exclusive of VAT as displayed at checkout.
We reserve the right to correct any pricing errors or inaccuracies.
Payment must be completed in full before orders are processed and shipped.

5. Order Acceptance & Cancellation

Placing an order does not constitute acceptance; order confirmation is subject to availability and payment verification.
Velora Arabia reserves the right to cancel or refuse any order at its discretion.
Orders may be canceled only within the time frame specified in our Return & Refund Policy.

6. Shipping & Delivery

Delivery timelines are estimates and may vary due to external factors.
Velora Arabia is not responsible for delays caused by courier services, customs clearance, or unforeseen circumstances.
Risk of loss and title for items pass to the customer upon delivery.

7. Returns & Refunds

All returns, exchanges, and refunds are governed by our Return & Refund Policy, which forms an integral part of these Terms & Conditions.

8. Intellectual Property

All content on this website, including text, images, logos, designs, and graphics, is the property of Velora Arabia.
Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

9. User Conduct

You agree not to:

Use the website for unlawful purposes
Transmit harmful code, viruses, or malware
Attempt to gain unauthorized access to the website or its systems
Violate any applicable local, national, or international laws

10. Limitation of Liability

Velora Arabia shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the website or products purchased through it.

11. Indemnification

You agree to indemnify and hold harmless Velora Arabia from any claims, damages, or expenses arising from your violation of these Terms & Conditions or misuse of the website.

12. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the UAE courts.